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How
easy is it to get my site setup?
Very easy. Most sites can be setup in a matter
of just a few hours. We recommend getting your core site setup first
and up on the Internet. Then enhance and refine your site based on
competitive analysis and feedback from customers. |
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Does
EZ Site Launch include web site hosting?
Yes, every account includes hosting and unlimited
access your site design and management console. |
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How
long does the no-risk trial last?
The trial period lasts 10 days. This gives you
plenty of time to explore the service and get your site started. |
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Can
I cancel service at any time?
Yes, after you activate your account it can be
cancelled at any time. There is no long term contract to sign. |
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Can
I have my own domain name such as www.mycompany.com?
Yes, domain hosting is included with each account.
You can either setup your existing domain or register a new domain
for your site. |
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Do
I get email accounts?
Yes, each account includes everything you need
to communicate with your customers. This includes email accounts,
forwarding, email aliases and autoresponders. |
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What
if I have questions or need help getting my site setup?
Our Customer service representatives will be glad
to help out with any questions you have regarding your site or doing
business on the Internet. |
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What
type of marketing services and information are included in the service?
The EZ Site Launch Smart Start Marketing Center
provides you with a library of resources, ideas and know-how for using
your site to generate business. You will find information on how to
setup your site as an effective sales tool, marketing ideas, traffic
generating techniques and our search engine submission module.
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What
is smart start marketing?
Today's internet is an extremely competitive environment
and customers are looking for the trusted companies to do business
with. It is important that you present a positive image to prospects
and eliminate barriers to obtaining their business. Putting your business
on the Internet is more than just setting up a page, submitting it
off to the search engines and waiting for something to happen. To
be truly successful you need a strategy
for success. |
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Will
my site be submitted to the search engines?
Yes, search engine submission is included with
the service. |
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How
do I get customers to my site?
The marketing center offers all the information
you need to get your site properly setup for the search engines. Once
that is done you can use the submission feature to have your site
submitted the engines. This is only the first step. The marketing
center also includes information about web directories, topic specific
locations, link placement, premium search engine positioning, non-internet
marketing techniques and more. Getting customers to your site is only
the first step. After that you need to make sure that you have a site
that is designed to generate interest and sales. |
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How
do I track statistics about traffic on my site?
Each site includes statistic tracking give you
information about visitors and pages hits on your site. |
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Can
I change my site design at any time?
Yes, you are never locked into the design that
you start with. With the click of a button you can change the entire
look of you site. |
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Can
I customize the colors of my site?
Yes, our system enabled you to customize each and
every color in the system. You are not limited to any pre designed
color schemes or combinations. Once you have your site created, use
our color designer to make your own scheme. |
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How
do I upload images and my company logo?
To upload your logo or graphic all you need to
do is be logged into your site editor. For images, click the edit
page button and then add. Select image and choose the upload option.
To upload your logo, choose design and then title. Click the title
image and upload your logo. |
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How
many pages can I create?
If your plan allows for unlimited pages, there
is no limit to the number that you can create. If your plan does not
have unlimited pages, simply upgrade and you are ready to go. |
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Does
your ecommerce site include a shopping cart?
Yes, each EZ Site Launch store includes everything
you need to setup an online store. Each store includes a product catalog,
integrated shopping cart, secure checkout and online order management.
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What
else is included in each ecommerce site?
In addition to the shopping cart we provide you
with a complete ecommerce admin environment. This includes a customer
database, order history, order reports, product import, and full export
capabilities. |
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What
is a merchant account?
A merchant account is a special bank account that
enables you to accept credit cards. |
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How
do I setup my site to accept credit cards?
A merchant account is a special bank account that
enables you to accept credit cards. The first step is to obtain a
merchant account. If you choose, you can use our provider or if you
have an existing account you can have that one setup for your store
as well. To process transactions online you must have an account with
an internet credit card processing gateway. The following gateways
are supported: Authorize.net, Link Point and Verisign. |
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Do
I have to have a merchant account and gateway to setup my store?
No, our stores can be used with a wide variety
of payment methods such as PayPal. Or, you can even setup a store
to take orders and then bill your customers with a printed invoice
from our system. Either way each store is fully equipped to process
and collect orders for your products. |
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How
are orders processed on my site?
Most of the system is automated. To get started
all you need to do is go to the store manager and enter your products
into your store catalog. This will automatically setup them up for
your shopping cart and make then available for ordering via your site.
When orders are made you will be notified via email. Simply login
to your site and click the store manager to view and process orders.
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